About your Stay

Things worth knowing and important Info’s for our guests


From 2 pm onwards. If you are planning to arrive later than 7 pm, please contact us by phone.


We kindly ask you to vacate your room by 11 am on your departure day.


Breakfast, Lunch and Dinner

Our generous breakfast buffet is open from 7:30 am till 10 am. Lunch is served from 12 pm to 2 pm. For dinner as part of the half board we have reserved you a table in our dining room. Dinner is served from 6 pm until 8:30 pm. The à la Carte restaurant serves dinner from 6 pm until 9 pm. Note: For unused services / food as part of the half board, no refund can be claimed.

There is a surcharge of € 37.00 per menu for the Christmas and New Year's Eve menu.


Please note, that all our rooms are non-smoking rooms! Of course, you can enjoy a smoke at the balcony of your room or on our terrace.

Ski depot

In our own ski cellar, you're skis and ski boots will be well stored. Please note that entering of rooms, dining room etc. is not allowed with ski boots.


In front of our hotel you will find a large parking lot with plenty of space – even for buses. On request, we also reserve a covered parking space for your car (against surcharge).

Free Wi-Fi

Hotel Facilities

  • Sauna with Finnish sauna, bio sauna, steam bath, infrared-cabin and relaxation room - We are happy to provide you with a bathrobe free of charge for the duration of your stay.
  • TV room with table tennis
  • Fireside lounge
  • Restaurant
  • Stone-pine Lounge
  • Terrace
  • Ski cellar
  • large parking lot; underground parking on request (against surcharge: 10 Euro/day)

Ski Bus

The ski bus stop is right in front of our hotel. Every 20 minutes a ski bus takes you to Gaislachkoglbahn in the ski resort Sölden/Hochsölden (about 5 minutes) or to Obergurgl/Hochgurgl. The ski bus service is free of charge for ski pass holders!

Ski Passes

You can purchase your ski pass for the ski resorts Sölden/Hochsölden or Obergurgl/Hochgurgl at our reception – without queueing. To purchase the ski pass we will need your full name and date of birth.

Dogs Welcome!

In our hotel your dog is welcome, too! However, pleas note that dogs are not permitted in the restaurant and in our well-being oasis. For your canine companion we will charge € 10.00 per day (food not included).

Local Tax

The local tax of € 4.00 per person and day is not included in the prices, but will be charged separately. Local tax is payable by all adults (children up to the age of 14 are exempt from the local tax).

Dependance Post

Our dependance 'Alte Post' is located directly opposite the main building. The facili include 6 shared showers and 6 toilets on the floor, a cozy stone-pine snuggery as well as parking (garage at an extra charge). In winter, the use of the Finnish saune at the hotel 'Neue Post' is included, in summer, the use of our well-being oasis is possible at an extra charge of € 5.00 per person.

Cancellation Fees Winter

Up to 60 days prior to arrival: no fees

Within 60 days: 50 %

In case of no-show: 100 %

Cancellation Fees Summer:

Up t0 7 days prior to arrival: no fees

Within 7 days: 30 %

In case of no-show: 100 %